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The Youth from the Hear Us Cafe in Cagayan de Oro, Philipines have a message for you. Nessing Jay, 20yo, Autonomy Step, Geanzel, 23yo, Star, Jexler, 24yo, Responsibility Step, Cherryl, 25yo, Management Step, Jestone Mar, 25yo, Star, Dominic, 26yo, Management Step, Marian Joy, 23yo, Management Step, Farahgen, 22yo, Star, Hear Us Cafe, Cagayan de Oro City

It is not because we are under lockdown that we cannot enjoy ourselves! Let's dance! Rita Kami, 23yo, Managment Step and Bina B.K, 20, Management Step, Green Village Kathmandu, Nepal

By Gaëlle, Coach of Fashion 4 Youth program, Payatas, Philippines

[English version below] Chloé Hunault, LPC Yangon, Myanmar, Coach du programme MyanMade 25 mars 2020 Premier week-end de confinement plus que bienvenu! Nos journées sont rythmées par le thé glacé, de la musique en tout genre, le soleil et les jeux: Times up, code name, petit bac et autres jeux de cartes en tout genre. On se fait chacune une bassine d’eau et une sorte de chaise longue made in LP4Y (une palette quoi) pour nous donner la sensation d’être au bord de la piscine à domicile. On fait comme on nous a dit: on se repose, on prend le temps, on partage ensemble, on rit et on passe de bons moments. Je sens que la coloc prend son rythme, chacune trouve sa place et ce confinement nous permet finalement de se rapprocher, se connaître plus rapidement et j’ai l’impression que tout le monde s’en réjouit. Avec Claire nous toquons à la porte du voisin pour lui emprunter son baby-foot mais personne ne répond. Il ne perd rien pour attendre... J’en profite aussi pour reprendre un peu le lien avec mes proches en France: confcall avec mes anciennes collègues d’amour, marrade avec mes amies d’enfance, FaceTime avec ma famille (ma petite maman qui ne parvient toujours pas à comprendre l’intérêt de parler devant l’écran :) et les messages auxquels je n’avais pas pris le temps de répondre. On finit ce bon week-end par une soirée crêpes et projection Netflix dans le salon: Un + Une, film tourné en Inde, ce pays qui me manque tant... Mardi matin il est temps de retrouver mes Youth, je suis surexcitée, la sensation de ne pas les avoir vu depuis des semaines alors que ça fait à peine 5 jours !! J’ai le sourire, le cœur qui bat, j’ouvre notre portail comme une gamine qui ouvre son carnet secret. La nouvelle tombe juste avant 8h30: 3 cas...le gouvernement commence enfin à communiquer. Une bonne chose car les birmans commencent à prendre conscience de la situation. Mais nos Youth également...et lorsque je récupère ma team pour leur donner leurs allowances, ce n’était plus le même regard satisfait que je leur connais quand je leur distribue enfin l’argent qu’ils ont dûment mérité. C’est un regard inquiet, un regard pensif, un regard qui me crie de les rassurer, un regard qui est encore plus profond du fait que l’on porte un masque. Je ne voulais pas le porter, je ne voulais pas créer encore plus de distance entre eux et moi, je voulais leur donner un sourire à défaut d’une tape dans le dos. Mais ma coordo Claire m’a raisonné, et je réalise qu’il est plus facile de tromper les gens avec son sourire qu’avec ses yeux. Les yeux ça trompe pas, les yeux ça dit tout, les yeux ça supporte pas de masque. Je me bats contre ce langage qui était devenu mon préféré pour leur montrer qu’ils peuvent compter sur nous pour redoubler d’efforts afin de les accompagner dans cette guerre qui est la nôtre, à nous tous. Je m’efforce de croire qu’il n’y a plus de riches et de pauvres face à la contamination mais je regarde autour de moi et quand je repense à mon confinement du week-end, je réalise que le leur sera nettement différent. Comment leur dire qu’ils n’auront pas de problèmes s’ils restent chez eux? Chez eux avec 10 autres personnes sans masque dans la même pièce? Chez eux sous 40 degrés sans un souffle d’air? Chez eux sans pouvoir travailler et ramener le peu d’argent qui sert à nourrir toute une famille? Chez eux où l’hygiène est plus que précaire? Et pourtant je n’ai hélas pas d’autres pouvoirs. C’est eux les héros, pas moi. Alors j’espère encore une fois qu’ils seront plus forts que moi, qu’ils sauront trouver quoi faire sans mettre leurs vies en danger. Avec Bérénice nous décidons le soir même de créer un groupe Facebook avec nos teams respectives afin de communiquer plus facilement, de leur donner quelques exercices et d’apporter un peu de fun dans cette période qui s’annonce compliquée. Ça marche, les jeunes se confient, nous écrivent, nous envoient même des photos,...ouf ils sont là! Je les vois et même si ce n’est que à travers un écran, je ne porte plus de masque. Et je peux leur sourire à nouveau... Chloé Hunault, LPC Yangon, Myanmar, Coach of the MyanMade programm First week-end of lockdown is more than welcome! Our days are marked by iced tea, all sorts of music, sun and board games : Times Up, Codenames, “Petit Bac” game and other cardboard games. Each of us make herself a basin of water and a kind of a deck chair made in LP4Y (actually, a pallet) in order to give us the feeling of being alongside the pool, at home. We do as it was told to us : we take rest, we take the time, we share, we laugh and we spend good moments together. I feel like our flat sharing is finding its rhythm, each of us is finding her place and this lockdown eventually allows us to get closer, to know each other faster and it seems to me that everyone is delighted by that. With Claire, we knocked on the neighbour’s door to borrow his foosball table but no one answered. He’ll get what he deserves later… I’m also taking this opportunity to reconnect a bit with close friends and family : conf. call with my beloved former colleagues, good laugh with my childhood friends, FaceTime with my family (my little mom, who still doesn’t understand the interest to speak in front of a screen) and the messages which I hadn’t taken the time to respond to . We end this great week-end with a crepes party and Netflix screening in the living-room : “Un + Une”, a movie shot in India, this country I missed so much… Tuesday morning, it’s time to see the Youths again, I am overexcited, I feel like I didn’t see them for weeks when it has been only 5 days !! I have a big smile, my heart is pounding, I unlock the door as a little girl who opens her secret diary. The piece of news is falling just before 8.30a.m.: 3 cases… the government finally begins to communicate. It’s a good news because the Burmese can become aware of the situation. That also applies to our youths… and when I take my team back to give the allowances, the youths don’t have anymore this satisfying look they have when I give them their well-deserved money. It’s a concerned, thoughtful look, a look which says the need of being supported, a look even deeper in the light of the fact we are wearing masks. I didn’t want to wear it, I didn’t want to create this distance between them and I, I wanted to give them a smile with the impossibility of a pat on the back. But my coordinator, Claire, reasoned with me, and I realize that it’s easier to fool someone with a smile than with eyes. The eyes can’t cheat, the eyes say everything, the eyes can’t bear a mask. I fight against this language, which had become my favorite, to show to the youths that they can rely on us to strengthen our efforts to accompany them in this war, the war of all of us. I strive to believe there aren’t the wealthy and the poor anymore regarding the contamination, but I look around and when I recollect my containment of the week-end, I realize that theirs will be different. How could I say they won’t have problems if they stay at home? At home, with ten other people without masks in the same room? At home, under 40 degrees without a breath of fresh air? At home, without the possibility to work and to bring the little money which feeds a whole family? At home, with a poor hygiene situation? Unfortunately I don’t have any other powers. They are the heroes, not me. So I hope, one more time, that they will be stronger than me, that they’ll find solutions without endangering their lives. With Bérénice, we decide by evening to create a Facebook group with our respective teams to communicate in an easier way, to give them a few exercises and to bring some fun to them in this period looming hard and complex. It goes well, the youths talk to us, send us some pictures… Phew, they are right there! I can see them, and even if it’s only through a screen, I don’t have to wear a mask anymore. And I can start again to smile to them...

The Youth from every LP4Y country want to share their cooking skills! This week let's meet with Nepal! Potatoe Fitter Ingredients: Potatoes (500 grams) Flour (80grams) Salt (to taste) Green Chilly (½ teaspoon) Onions chopped (80grams) Oil to (fry) 1. Add flour, potatoe, salt, green chilly, onions chopped and make some circular shape of double 2. Heat the pan with oil, it must be low heat 3. Cook the potatoe fitter slow in low heat 4. Turn over the potatoe on the other side when one side is cooked 5. Potatoe fitter is ready when both sides are cooked BARA (Bread of black lentils) Ingredients: Black lentils (200g) Salt (to taste) Ginger-garlic paste (1 teaspoon) Green chilly paste (½ teaspoon) Mustard oil (as required) Cumin seeds (2 pinch) Soak lentils in water for 5-6 hours. When the lentils become soft, remove the black portion from the lentils and grind it into a thick paste by adding required amount of water Add salt, garlic-ginger, green chilly, cumin seeds in the mixture and mix it well. Heat the pan in low heat and add oil Cook the mixture in a pan by mixing it into a small flat round shape once the pan gets heated Turn over the bara on the other side when one side gets cooked The Bara is ready when both sides are well cooked My small tip: We can put egg, meat topping can be done

Unisha Rai, 18yo, Management Step, Batch 1 Green Village Kathmandu, Nepal Unisha from the Green Village Kathmandu takes this moment of lockdown to express herself through her drawings.

Soma Maji, 24 yo, Star, RIDE team, Life Project Center Hossenpur, Kolkata, India My name is Soma Maji, I am 24 years old. I live in China Temple in Kolkata and I have two members in my family : me and my husband. I joined LP4Y in September 2018 when I was 23 years old and I finished in February 2020. I was sick in the middle of the program that’s why I took more time to finish it. I heard about LP4Y from my sister. She convinced me to try the program. She told me they can help me to find a decent job and it was very important for me in order to be independent. I started the LP4Y program being on the RIDE team and I worked in marketing department. Few time after joining LP4Y, I have changed myself. I learned to speak English and how to use a computer. I also gained confidence. For example, I had to go to schools to present RIDE and explain road safety gestures in front of children. I was very proud of me ! My dream job is to work in a bank but I didn’t finish school so I know it will be hard. In February 2020, I found my new job in Interdominion Dental Services as doctor assistant. With this job, I will earn and save some money for me and family. In future I have to work hard and in LP4Y I learned that everything is possible in our life if we try the best. I want to say I am very lucky to be part of LP4Y program and get support, trainings, guidance. Thank you for your help to reach my potential and my dream.... I was so lucky to have coaches, Alexis, Charlotte, Justine, Elisabeth, who inspired me every day to be better than the day before. I hope I can inspire future champions as you have inspired me all these years !

After the fire that happened in Tondo, Philippines, a wave of support has raised all over Asia. Together we are with you! Kolkata, INDIA Anusuya – Management Step - RIDE - Hossenpur Rama – Entrepreneur – TOTO – Chetla Akash - Entrepreneur – TFS – Hossenpur Neha - Entrepreneur – TFS – Hossenpur Govindha - Star – TOTO – Chetla Hasna – Star – TOTO – Chetla Madhu – Entrepreneur – TOTO - Chetla Abul – Star – RIDE – Hossenpur Jhuma – Entrepreneur – TOTO - Chetla Laltu – Entrepreneur – TOTO – Chetla Anusuya – Management Step – RIDE – Hossenpur Shampa – Management Step – RIDE - Hossenpur Jannat Naskar – Management step – HP2 – Howrah Tanmoy Sarkar – Responsibility step – HP2 – Howrah Johanna Deloumeaux – Project Manager Digital - Howrah Raphaëlle De Truchis - Communication and Fundraising Team - Howrah Quitterie Campagne - Y4CN coordinator - Howrah Anna Arsène - Coach Howrah Program 1 - Howrah Carla Lopez - Communication and Fundraising Team - Howrah Jeanne Crepelle - India Coordinator - Howrah Raipur, INDIA Jitendra Kumar - Star – Batch 1 Malti Bhagat - Entrepreneur - Batch 5 Lucky Dhurve - Star - Batch 2 Digeshwar Verma - Entrepreneur - Batch 5 Sandhya Yadav - Entrepreneur - Batch 5 Sunil Karsh - Entrepreneur - Batch 5 Priya Sahu - Entrepreneur - Batch 5 Harish Karsh - Star - Batch 2 Indra Prajapati - Star - Batch 3 Mohammad Kousar - Entrepreneur - Batch 5 Tarni Sahu - Star - Batch 4 Sunil Tandi - Star - Batch 3 Leelavati Sahu - Entrepreneur - Batch 5 Vinita Sahu - Entrepreneur - Batch 5 Artee Nirmalkar - Star - Batch 2 Albane Pournin - Coach Mumbai, INDIA Gaëlle Muraca - Green Village Coordinator Kainat Sayyed - Management step - Lifeline Alexia Guillier - Communication and Fundraising Team Delhi, INDIA Clémence Laulan - Project Leader MEI - Sangam Vihar Taina Schwartz - Project Leader Pedagogy - Sangam Vihar Laetitia Hra - Project Leader Partnerships - Sangam Vihar Salomé Jacqui - Coach Khazana 1 - Sangam Vihar Tarik Toudert - Coach Khazana 2 - Sangam Vihar Tessa Garcia - Coach Yummy Salty - Pahar Ganj Romain Butticker - Coach Yummy Sweet - Pahar Ganj Md Ajaz Khan - Star - Yummy Sweet - Pahar Ganj Akash Kumar - Star - Yummy Sweet - Pahar Ganj Gaurav Kumar - Star - Yummy Sweet - Pahar Ganj Abhijeet Kumar - Star - Yummy Salty - Pahar Ganj Chennai, INDIA Théo Viron - Coach CCC 1 - LPC Chennai Aileen Salin - Coach CCC 2 - LPC Chennai Clarisse Fabrèges - Y4CN Members coordinator - LPC Chennai Dhaka, BANGLADESH Paul Le Tarnec - Coach 1 Jeanne Vigouroux - Coordinator Bangladesh Johann Hardern - Coach 2 Kathmandu, NEPAL Pauline Delaporte - Talent and HR development - Booster Alliance Development - Kathmandu Jeanne Allard - Project Manager Crisis Management - Kathmandu Mathilde Grancher - Nepal coordinator - Life Project Center Kathmandu Clémence Guibert - Coach 2 - Life Project Center Kathmandu Valentine Lévy - Coach 1 - Life Project Center Kathmandu Lucie Dubert - Green Village Leader - Green Village Kathmandu Emilie Roy de Lachaise - Project Manager Mobilisation - Green Village Kathmandu Julie Caldairou - Trainer - Green Village Kathmandu Rujita - Trainer - Green Village Kathmandu Clémentine Turgeon - Ecosystem Development - Booster Alliance Development Hanoi & HCMC, VIETNAM Huyen - Management Step - Revival Program - HCMC May Ly - Management Step - Bread And Smile Program - Hanoi My - Management Step - Revival Program - HCMC Jakarta, NDONESIA Abdul Syakur - Responsibility Step - Matakita Program Hadi Prayitno - Responsibility Step - Matakita Program Katharina Stefanie - Management Step - Source of life Program Khotimah - Entrepreneur Step - Source of Life Program Khusniatwaty - Management Step - Matakita Program Madon Ramadhani - Management Step - Matakita Program Nabila Maylani - Management Step - Matakita Program Sagita Maharani - Responsibility Step - Matakita Program Taufan Alamsyah - Management Step - Matakita Program

Dear Catalyst To All Catalyst or all coach of LP4Y for being very strong-support for us Hello to all I am Neeraj Kumar President of LP4Y Sangam Vihar Star Club with the help of the Board team of Sangam Vihar Star Club LP4Y (Lovely as Vice-President, Ravindra as Secretary and Santhiya as a Treasurer) and also from all Star’s we all want to say something to all coaches. Dear All Coaches I want to say Thank you to all my dear coaches in the world who are working in different countries and cities. Also, they are working in different ways like as a Coach, as a project leader, country coordinator, partners leading team, Youth 4 Change Network, and also to companies and people who are giving donations for us to everyone because in the big Crisis time you all are doing Amazing jobs for all youths of the LP4Y we all think that we all are very lucky because we are part of LP4Y. You all are making sure that in this very difficult time students can not lost anything by knowledge team spirit and most important thing hope and there Smiles I think that's why you made One amazing learning app I am also using this app and this is very nice I am really thankful for this because I am also learning lots of things for the app and improving my vocabulary. This time all are facing problems and thanking for themselves only but you all are thinking for all youths Stars of LP4Y and taking the information to get to know that all youths are in a good situation or not so for that I want to Appreciate to all of you. Now I want to Appreciate again to everyone and coaches also for working for the youths and for Starts too in this crisis time to giving Allowances and some saving outs to needed youths and also give training and making some training and homework for Youth because they can not forget English skills and also understand the value of LP4Y Thought I CAN’T BUT TOGETHER WE CAN Thank you Dear Coaches (Neeraj Kumar)

[English version below] Romain Mailliu, Coach of Source Of Life program, LPC Cilincing, Jakarta, Indonesia Dani et Angel on delivery (28/11/19) - © Romain Mailliu La crise sanitaire mondiale menace Kampung Sawah, le bidonville indonésien de Romain. Suivez avec son carnet de bord l’impact du Coronavirus dans les quartiers les plus pauvres. [Episode 4] 4 solutions miracles pour motiver vos jeunes. 15 avril 2020 Comment motiver votre équipe sur le terrain après le confinement ? A l’aide de ce cas d’étude tiré de mon expérience sur le terrain en Indonésie avec l’ONG LP4Y, je vais vous partager 4 solutions aussi miraculeuses qu’efficaces. “Coach, can I have money to buy Gasoliiiiiiine ?” Les jeunes ont cette faculté - sagesse ? – de nous ramener à des problématiques pragmatiques. Ce matin, ils sont cinq à assurer la livraison d’eau potable. Cinq, car c’est le nombre maximum autorisé par le gouvernement. David Allen aurait certainement complété en expliquant qu’un homme efficace en vaut cinq. Je rajouterais que cinq hommes non efficaces n’en valent pas beaucoup plus. Si ce matin la motivation des jeunes était un rayon de soleil, le risque d’attraper une insolation serait dérisoire. Il faut dire qu’à leur âge, dix-huit ans en moyenne, je n’avais pas besoin d’obtenir un travail décent pour nourrir ma famille. Si on ajoute à cela les écoles fermées et la dysphorie générale autour du coronavirus, je comprends pourquoi le lundi matin les chaussures des jeunes poncent le carrelage de la salle de production. Pourtant il n’est pas question de ralentir l’activité. Dans le monde professionnel qui les attend, ils ne feront pas office de cas à part : les attentes seront les mêmes pour tous. Les diplômés de l’université issue des classes sociales aisées comme nos entrepreneurs des quartiers plus modestes. Ils ne seront pas pris en pitié car ils doivent faire deux heures de route dans les transports en commun pour venir travailler. Ni parce qu’ils n’ont qu’une paire de chaussures « professionnelles ». Seules la qualité du travail, la posture et la motivation feront la différence. La route du succès est semée d'embûches. Depuis toujours, nos jeunes entrepreneurs affrontent les difficultés avec un courage, un positivisme et une détermination qui à mes yeux est inexplicable. C’est leur plus grande force et c’est pour cela qu’ils y arriveront. Encore. Toujours. Bref, comment vais-je bien pouvoir motiver mon équipe ? A l’aide de mon expérience internationale en gestion d’équipes distributives agiles pluridisciplinaires en temps de crise, je vais vous partager 4 best practices qui ont fait le succès de ma méthode à travers le monde. 1.Etre à l’écoute “Celui qui sait écouter deviendra celui qu'on écoute.” Vizir Ptahhotep L’histoire d’un pays permet de comprendre sa culture. L’histoire d’un jeune nous aide à comprendre son attitude. Comment pouvons-nous résoudre les problématiques de nos équipes si nous n'échangeons pas avec elles ? Nos jeunes, il s’avère que très peu de monde s'intéresse à eux. C’est d’ailleurs ce qu’on appelle exclusion : ne pas exister aux yeux des autres. Ecouter nos jeunes c’est primordial. Il faut que l’écoute soit active. Pour cela, la volonté d’apprendre est indispensable. Les bonnes paroles sont celles qui se transforment en enseignement et les jeunes ont beaucoup à nous apprendre. Lorsque nous devons faire face à une problématique, les informations sont rarement structurées. Un sujet est mis sur la table, quelqu’un n’est pas d’accord, il s’exprime sur un nouveau sujet, ce qui entraîne de nouvelles réactions, et quand on revient finalement au sujet d’origine, beaucoup de choses ont été dites. Quand on a récolté les informations qui sont les fruits de l’écoute, il faut ensuite les analyser. Analyser, c’est décomposer un tout en ses éléments constituants et d'en établir les relations. Dans un défi complexe - comme motiver une équipe - il y a rarement des évidences, il a quelquefois des incertitudes, il y a toujours des compromis. C’est en analysant et en écoutant qu’on se donne les chances de réaliser les bons compromis. Ecouter, c’est prendre le tend de préparer un cadre pour recentrer le débat. On peut ensuite prendre la parole, et être écouté. Mais parfois, l’analyse logique, mathématique et scientifique ne suffisent pas. Bien que l’on dispose d’une multitude de données, aucune solution ou tendance ne semble vouloir se profiler. Il semble manquer en élément dans cette équation complexe qui nous permet de résoudre des problèmes, d’autant plus que ceux-ci concernent le management. Cet élément, c’est l’empathie. 2. Faire preuve d’empathie et de bon sens «Toute prédiction est un ressenti du futur, par empathie du présent de son passé.» Serge Zeller L’empathie est une simulation mentale de la subjectivité d’autrui. C'est la capacité de s'identifier à l'autre dans ce qu'il ressent. Celle-ci permet d’anticiper - plus ou moins - les réactions humaines, et s’avère donc un outil utile quand il s’agit de motiver une équipe. L’empathie permet aussi de faciliter les échanges. En management, les présentations sont omniprésentes. Training, ateliers, briefing : la façon d’annoncer les choses à une importance capitale. Faire preuve d’empathie permet d’adapter son discours à la situation et d’avoir « le mot juste ». Il m’est arrivé pendant ma mission de coach - qui n’est d’ailleurs pas terminée - de faire face à des retournements de situations inattendues. L’empathie a permis d’accompagner les jeunes, et de contrôler leurs réactions, qui aurait pu être négative si nous avions exposé les faits sans écoute et sans empathie. L’empathie permet l’offensive à travers un bon sens critique. En temps que coach - et également dans la vie - il faut toujours garder un bon sens critique. Il ne faut pas faire l’erreur d’accepter les évidences de premier abord. Le bon sens c’est prendre du recul et examiner un sujet dans sa globalité. L’empathie associée à l’analyse et à l’écoute permet en quelque sorte une EXTREME lucidité. 3. Intégrer et responsabiliser chaque membre de l’équipe au projet. “Parce que c’est notre projet !” Emmanuel Macron Catalyseurs, et tout particulièrement coaches, nous ne sommes pas des petits chefs d’entreprises tyranniques amoureux des résultats net exponentiels et du pouvoir jouissif d’une équipe qui nous obéit, des étoiles dans les yeux. Si vous voulez mon sentiment, un bon coach doit pouvoir disparaître sans que son équipe et l’activité qu’elle dirige ne subissent une quelconque perturbation. Nous sommes des oiseaux de passage. La motivation des jeunes ne doit surtout pas dépendre exclusivement de nous. Pour cela, il est de notre devoir de leur faire comprendre l’importance d’être l’acteur principal dans le film de leur propre vie. Pour prendre part à un projet et s’identifier à son objectif, il faut y être intégré dans l’idéal de sa conception à sa réalisation. Il faut pouvoir s'assimiler à lui. Alors sur le court terme cela prend plus de temps. Pour vous donner un exemple pragmatique - ce qui n’est pas ma spécialité vous l’aurez remarqué - nous devons acheter avec mon équipe en Indonésie une nouvelle moto avec un chariot à l’arrière pour effectuer nos livraisons. Je pourrai faire un rapide benchmark sur Internet, présenter mes résultats au département finance de LP4Y et acheter cette moto avant la fin de la semaine. Les jeunes la verront un matin dans l’entrée, comme un cadeau de LP4Y. “Thank You Coach !” Cela serait rapide mais n’aurait aucune valeur ajoutée dans la formation de nos jeunes. Pour chaque projet, j’essaie de partir de la racine du problème afin de challenger les jeunes pour qu’ils trouvent ensemble des solutions. Dans mon histoire de moto, la partie financière fut particulièrement intéressante car notre atelier a permis de dégager des solutions que je n’avais pas imaginé. “Comment allons-nous faire pour acheter une nouvelle moto ? Nous allons vendre plus de gallons ! Comment ? En trouvant plus de clients ! Comment ? En travaillant avec des entreprises ! Comment ? En leurs vendant des grandes quantités de gallons ! Comment ? Avec la nouvelle moto qui permet de livrer une dizaine de gallons en même temps !” VICTOIRE ! La moto est devenue un vrai besoin qui s'intègre dans un projet défi par les jeunes. 4. La rigueur. «La rigueur vient toujours à bout de l'obstacle.» Léonard de Vinci On peut vous reprocher de ne pas savoir quelque chose, on ne peut pas vous reprocher de manquer de rigueur. La rigueur est primordiale quand prend en main n’importe quel défi. Lorsque l’on doit motiver une équipe et que l’on ne connaît pas encore tous les pourquoi-du-comment, la seule carte en main pour montrer sa crédibilité est la rigueur. Etre rigoureux, c’est être exact, logique et inflexible. C’est cette rigueur qui permettra ensuite de comprendre les problématiques des jeunes, leurs contraintes et pourquoi la motivation n’est pas au rendez-vous ce matin. La rigueur impacte la forme, le fond, s’applique à toutes choses. C’est la clé pour concilier efficacité, efficience et fiabilité ! La journée se termine et 43 gallons d’eau potable ont été livré dans le bidonville. Les jeunes sont fiers : ils partagent le sentiment du devoir accompli. Ils me demandent de prendre une photo, petit rituel que nous avons établi pour élire la meilleure équipe du jour qui est toujours la même : celle que forment tous les jeunes réunis ! The global health crisis threatens Kampung Sawah, the Indonesian slum of Romain. Follow the impact of the Coronavirus in the poorest neighborhoods with his diary. [Episode 4] 4 miracle solutions to motivate your team. April 15, 2020 "Coach, can I have money to buy Gasoliiiiiiine?" The youths have that faculty - wisdom? - to bring us back to more pragmatic issues. This morning, there are five of them delivering drinking water. Five, because that's the maximum number allowed by the government. David Allen would certainly have completed by explaining that an efficient man is worth five. I would add that five non-efficient men are not worth much more. If the motivation of the youths this morning was a ray of sunshine, the risk of catching sunstroke would be derisory. It must be said that at their age, eighteen on average, I was more applied to the subtle study of the devilishly ingenious mechanism of bra pins than to the idea of getting a decent job to feed my family. Add to this the closed schools and the general dysphoria around coronavirus, and I can see why on Monday mornings the youth's shoes sand the tiles in the production room. Yet - and Ines would have agreed - there is no question of slowing down the activity. In the professional world that awaits them, they won't be a special case: the expectations will be the same for everyone. University graduates from wealthy social classes as well as our entrepreneurs from more modest neighbourhoods. They will not be pitied because they have to commute two hours by public transport to work. Nor because they only have one pair of "professional" shoes. Only the quality of work, posture and motivation will make the difference. The road to success is full of pitfalls. Our young entrepreneurs have always faced difficulties with a courage, positivism and determination that I find inexplicable. This is their greatest strength and that is why they will succeed. Again. Always. Anyway, how can I give motivation to my team? According to my international experience in managing agile, multi-disciplinary distributive teams in times of crisis, I will share with you 4 best practices that have made the success of my method throughout the world. 1. Be ready to listen "He who knows how to listen will become the one we listen to." Vizier Ptahhotep The history of a country helps us to understand its culture. The story of a youth helps us to understand his behaviour. How can we solve the problems of our teams if we don't communicate with them? Our youths, it turns out that very few people are interested in them. This is what we call exclusion: not existing in the eyes of others. Listening to our youths is essential. Listening must be active. For that, the willingness to learn is indispensable. Good words are those that become teaching and youths have a lot to teach us. When we have to deal with a problem, information is rarely structured. A subject is put on the table, someone disagrees, he or she expresses himself or herself on a new subject, which leads to new reactions, and when we finally come back to the original subject, a lot has been said. Once you have collected the information that comes from listening, you then have to analyze it. Analysing means breaking down a whole into its constituent parts and establishing the relationships between them. In a complex challenge - such as motivating a team - there is rarely evidence, there are sometimes uncertainties, there are always compromises. It is by analyzing and listening that we give ourselves the chance to make the right compromises. Listening means taking the tendency to prepare a framework to refocus the debate. One can then speak and be listened to. But sometimes logical, mathematical and scientific analysis is not enough. Although a wealth of data is available, no solutions or trends seem to emerge. There seems to be something missing in this complex equation that allows us to solve problems, especially as they concern management. That element is empathy. 2. Show empathy and common sense "Every prediction is a feeling of the future, out of empathy for the present of one's past." Serge Zeller Empathy is a mental simulation of the subjectivity of others. Empathy allows us to access, carefree, without the use of language or reasoning, certain mental states of other human beings. It allows us to anticipate - more or less - human reactions, and is therefore a useful tool when it comes to motivating a team. Empathy also facilitates exchanges. In management, presentations are omnipresent. Training, workshops, briefing: the way of announcing things is of paramount importance. Showing empathy allows you to adapt your speech to the situation and to have "the right word". During my coaching mission - which is not yet over - I have had to deal with unexpected turnarounds in situations. Empathy made it possible to accompany the youths, and to control their reactions, which could have been negative if we had exposed the facts without listening and without empathy. Empathy allows the offensive through a good critical sense. As a coach - and also in life - one must always keep a good critical sense. We must not make the mistake of accepting the obvious at first sight. Common sense is to take a step back and examine a subject in its entirety. The empathy associated with analysis and listening allows for EXTREME lucidity. 3. Integrate and empower each team member in the project "Because it's our project!" Emmanuel Macron Catalysts, and especially coaches, we are not tyrannical small businessmen in love with the exponential net results and the jousting power of a team that obeys us with stars in its eyes. If you want my feelings, a good coach must be able to disappear without any disruption to his team and the business it runs. We are birds of passage. The motivation of the youths should not depend exclusively on us. For this reason, it is our duty to make them understand the importance of being the main actor in the film of their own lives. In order to take part in a project and identify with its objective, we must be involved in it from its conception to its realization. You have to be able to identify with it. So in the short term it takes more time. To give you a pragmatic example - which is not my speciality, as you will have noticed - we have to buy with my team in Indonesia a new motorcycle with a trolley at the back to make our deliveries. I will be able to make a quick benchmark on the internet, present my results to the LP4Y finance department and buy this bike before the end of the week. The youths will see it one morning in the entrance hall, as a gift from LP4Y. "Thank You Coach!" That would be quick but would have no value in training our youths. For each project, I try to get the youths to the root of the problem and challenge them to come up with solutions together. In my motorcycle story, the financial part was particularly interesting because our workshop allowed me to find solutions that I hadn't imagined. "How can we buy a new motorcycle? We have to sell more gallons! How will we do that? By finding more customers! How will we do that? By working with companies! How will we do that? By selling them large quantities of gallons! How do you do it? With the new motorcycle that can deliver ten gallons at a time!" VICTORY the motorcycle has become a real need that fits into a project challenged by the youths. 4. Rigour "Rigor always overcomes the obstacle." Leonardo da Vinci You can be blamed for not knowing something, you can't be blamed for not being rigorous. Rigour is essential when taking on any challenge. When you have to motivate a team, and you don't yet know all the "whys and wherefores", the only card in hand to show your credibility is rigor. To be rigorous is to be exact, logical and inflexible. It is this rigour that will then allow us to understand the youths issues, their constraints and why they are not motivated this morning. Rigour has an impact on form and content and applies to everything. It is the key to reconciling effectiveness, efficiency and reliability! The day ends and 43 gallons of drinking water have been delivered to the slum. The youths are proud: they share the feeling of duty accomplished. They ask me to take a picture, a little ritual we have established to elect the best team of the day, which is always the same: The one formed by all the youths together!

Anariza Cajudo, LAA Coordinator Tondo, Manila, Philippines I am Anariza Cajodo, former Youth from Aurora program in Tondo Life Project Center, 8 years ago. I am currently working in LP4Y and thus for five years as Nursery coordinator in the Little Angels Academy in Tondo. The Little Angels Academy is very important for children and mothers as we guide them, take care of the children giving to them knowledge and fun... In the nursery, I manage the organization, and also finances and pedagogy. But because of the virus all the children need to stay at home for now, so I had to adapt my work routine. As we know that educational activities are very important, we create an educational activity book to support and give ideas for maintaining a good routine for children at home. We give it every Tuesday to the mothers from Tondo and Payatas to make sure that even if they are staying at home, their children will learn. We also still provide diapers to the Young mothers, so they can maintain a good quality of hygiene for their children and save more money. In this crisis time, the Little Angels Academy team is still very committed for Young mothers and children. As we were already facing the threat of the virus, on the date of April 18, some of the people, Youth and Stars had their houses burnt after a fire in Happyland slum, a place close from Tondo Life Project center. To help the impacted ones, all together (Youths, Stars and coaches) we helped each other to gather clothes donations that we can give for them. In this crisis time, like for all others Catalysts, my mission is a bit changing but at the end this is still the same : SUPPORTING THE YOUTH !

Menuka Baral, 20yo, Management Step, Green Village Kathmandu, Nepal I was glad to join GV. I got a chance to learn many things.I got a good platform to express myself and learn new things. Since, I have to leave my GV family. I was hardly and emotionally attached with my friends and coaches. So,I was sad to know that GV is going to close. On the other hand I was serious about corona. Since I came back my daily routine has changed. During training we had to be ready at 8am. But now I am more relaxed. My household works are also bit different.Sometimes I go to graze cattle and cut grass. I don't work in the field. My mother and sister do. So I make food for them. In our village everything is like normal. There is no problem in farming and food. But people can't travel by bus and get anything from market. People here some are serious about corona. They are using sanitizer and masks. They don't let anyone enter their house and they also don't go to others homes. Moreover they think it can't affect villages as no one is entering in the village. The farmacy and health post are open so we get medication. I couldn't actively work on my professional integration like in the Green Village due to lockdown. But I do mapping of companies. I participate to mock interviews and I write motivation letters. I am attending guidance’s class. I think after lockdown people will have busy days because people stopped their work due to lockdown. After sometime it will be normal like before. I would like to thank everyone for supporting LP4Y and let us be the part of it. During lockdown stay home, stay safe and together we can!