RiseHY: Empowering Youth Through Hospitality Careers

As part of its commitment to the professional inclusion of disadvantaged Yout, Hyatt has launched the RiseHY program. A global initiative designed to give opportunities to Youth aged 18 to 24 who are neither in school nor employed - by providing them with immersive training in the hospitality industry. Participants engage in a 6 to 12-month program that offers hands-on experience across various hotel departments, including housekeeping, food and beverage, front office, and Culinary. During their training, these young individuals receive a stipend to support their development, with the goal of equipping them for long-term careers within Hyatt or the broader hospitality sector. LP4Y and Hyatt started to collaborate around this initiative in 2024 in Nepal, Indonesia and India. The testimonies are the LP4Y Youth who finished the program.

The program has enables a first group of young people, the very first batch, to benefit from training, workshops, and professional meetings with Hyatt teams. A unique experience to develop their skills, confidence, and employability in an inspiring environment. Here are some testimonies of the first batch:

• Priyanka

When I was learning in LP4Y, they teach how we can communicate in English in public place, with new peoples, teamwork and a lot of new things. When I was working in Hyatt Regency, there are many things I learned at LP4Y that helped me. Like team work, friendly behavior, and a lot of other things.

I am very glad to have the opportunity in Hyatt Regency. It was very helpful for me, I developed communication skills by talking to different guests daily. I learned time management as well. When I was in culinary class, I also grown my cooking skills.

At my first day in Hyatt, I was very confused that how can I work, I don't no things about Hyatt regency this is very new for me I don't know what is my next step and in which department am I going into, but I tried my best and after some time I get comfortable there. Now I am trying to get an opportunity to work in a good hotel.

• Deep Kumari

I am Deep Kumari I joined LP4Y on 1st May 2018 and completed it on 1st May 2019. I learned a lot from LP4Y so I did not face much difficulty in training at Hyatt Hotel. As I was already told what we should do for the interview, like it is mandatory for us to wear professional clothes for the interview so that our chances of getting selected in the interview are high. Secondly our grooming should be good and thirdly we should know how to give a good interview. Hyatt did not ask us much in the interview. Only basic things were asked in the interview like your name, education and date of birth. Apart from this, nothing else was asked from us.  And we were not asked too many questions because they liked our professional look, and since we have worked for the first time in Hyatt Hotel, we had to face some challenges so we faced some problems but we faced those things and did our work well and the employees there helped us so we got to work very easily and our training in Hyatt Hotel was very good which we liked a lot and we also got to learn a lot.

• Hema Yadav

Hello everyone, I hope you all are well. Today I am going to share my experience at the Hyatt Regency Delhi Hotel. It was a golden opportunity for me that I joined LP4Y and I am still associated with it. I have learnt a lot here and because of LP4Y, I got the opportunity to work in big hotels like Hyatt Regency. I feel proud and confident after completing this hotel management training. It has been a valuable experience where I’ve developed strong skills in customer service, front office operations, housekeeping procedures, and food and beverage service. I also learned the importance of teamwork, time management, and attention to detail. Overall, I feel well-prepared and excited to start applying what I’ve learned in a professional environment.The most challenging part of my first job was handling difficult or dissatisfied guests. At first, it was intimidating, but I quickly learned to remain calm, listen actively, and offer solutions that meet their needs while maintaining professionalism. It taught me the importance of patience, communication, and problem-solving in the hospitality industry. The next step for me is to start gaining real-world experience in the hotel industry. I am actively looking for a role where I can continue learning, contribute to a team, and grow within a professional hospitality environment. I’m eager to apply my skills and take the next step in building a successful career in hotel management.

• Priya Kumari

I got the opportunity to do hospitality training during my LP4Y journey and my coach prepared me for the interview as it was my first interview and I was a little nervous.  During the training I took training in 4 departments: food and beverage department, housekeeping, kitchen and front office department. My favorite department was food and beverage so I will tell you a little about it. I learnt a little in food and beverage service how to greet the guest, our grooming should be very good and most importantly if we choose the food and beverage department then we should have knowledge about food and beverages. This training developed my hard work, patience, and active listening skills. I am feeling good after completing this training. My challenge was to stand for 9 to 10 hours but as the time passed I got used to it. My next step will be that I will now prepare more about hospitality and will give interviews.

Priyanka, Deep Kumari, Hema Yadav and Priya Kumari, Youths from TDC Sangam Vihar, India